At Tech Lovely, we aim to provide exceptional products and services to our valued customers. We understand that there may be situations where you may need to request a refund. Please review our refund policy outlined below:

1. Eligibility for Refund:
   A. To be eligible for a refund, you must have purchased the product or service directly from Tech Lovely.
   
   B. The refund request must be made within 5 days from the date of purchase.
   
   
2. Valid Reasons for Refund:
   
   A. Product Defects: If the product you received is defective or damaged, we will gladly offer a refund or replacement. Please provide evidence such as photos or videos to support your claim.
   
   B. Non-Delivery: If you have not received your ordered product within a reasonable timeframe, we will investigate the issue and provide a refund if appropriate.
   C. Dissatisfaction: If you are
   unsatisfied with your purchase due to legitimate reasons, such as significant deviations from the product description or quality issues, we will consider refunding your purchase. Please provide a detailed explanation of your concerns.
   
   
3. Refund Process:
   
   A. To request a refund, please contact our customer support team at techlovely4@gmail.com, or on the contact page on our website, and provide your order details, the reason for the refund, and any supporting evidence.
   
   B. Our customer support team will review your request and guide you through the refund process, providing you with the necessary instructions and information.
   
   C. In some cases, we may request that you return the product in its original condition and packaging.
   
   D. Once we receive the returned product or validate your refund request, we will initiate the refund process.
   
   E. Refunds will be issued to the original payment method used for the purchase, or an alternative method if agreed upon.
   
   
4. Non-Refundable Items:
   - Certain items may not be eligible for a refund, including: -
   
   A. Services that have been provided or completed.
   
   B. Digital downloads or products with an expiration date.
   
   C. Products that have been used, altered, or damaged by the customer.
   
   D. Products purchased from unauthorized third-party sellers.
   
   
5. Timelines and Fees:
   A. Refunds will be process
   ed within 2 days of receiving the returned product or approving the refund request.
   
   B. Please note that it may take additional time for the refund to reflect in your account, depending on your financial institution.
   
   C. Any shipping fees or restocking charges incurred during the return process may be deducted from the refund amount unless the return is due to our error or product defects.
   
   
6. Policy Changes:
   A. This refund policy is subject to change without prior notice.
   
   B. Any updates or revisions to the policy will be posted on our website or communicated through other appropriate channels.